Support Board
Date/Time: Wed, 01 Jan 2025 13:39:02 +0000
Post From: Error: "Synchronized Internal Position to current Service Position. Current Position qua..
| [2016-05-12 04:52:37] |
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It looks like Interactive Brokers identified the problem based upon what was posted in the hidden post: Upon initially launching TWS, it appears that TWS had a problem connecting to the IB server because of a competing session (a simultaneous login with the same username from a different instance of TWS, IB Gateway, WebTrader, or the mobile IB TWS). When there is a competing session, TWS will not be able to connect to the server to perform any task such as retrieving account values, requesting market data etc. It will also not be possible to perform the analogous functions through the API during this time period. Prior to the competing session being disconnected, Sierra Charts appears to make a subscription request to receive account updates. This request is unsuccessful because of the competing session with the same username at this time. Sierra Charts appears to then not check whether the subscription request has been successfull but continues as usual. So we are going to follow up with them about this. But this looks like something they need to resolve within TWS. That is the proper solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |