Support Board
Date/Time: Sat, 04 Jan 2025 07:30:07 +0000
Post From: Error: "Synchronized Internal Position to current Service Position. Current Position qua..
| [2016-05-09 09:25:42] |
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Thank you. We are going to send this information to Interactive Brokers before Monday morning. Just to be sure that we haven't overlooked anything, when you had a Position in the option symbol, did you look at the Trade >> Trade Orders and Positions >> Positions tab and see if the Trade Service Position Quantity was 0 for the Symbol? The symbol you see there is truncated and not the complete symbol. Here is additional information: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |