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Date/Time: Sun, 29 Dec 2024 14:57:37 +0000



Post From: Unable to log on to platform

[2016-04-30 22:17:08]
Sierra Chart Engineering - Posts: 104368
You need to use the same Sierra Chart Account Name for both the Support Board and for Sierra Chart itself.

Follow the instructions here:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing