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Date/Time: Sat, 28 Dec 2024 08:18:26 +0000



Post From: fgbl and fdax download fail

[2016-04-20 08:12:05]
Sierra Chart Engineering - Posts: 104368
These are some of the relevant messages:


Rithmic Trading | Message from server: Server Alert: mrv error : 13. Result text: "permission denied" | 2016-04-20 07:57:03
Rithmic Trading | Message from server: Server Alert: mrv error : 13. Result text: "permission denied" | 2016-04-20 07:57:03
Rithmic Trading | Message from server: Server Alert: mrv error : 13. Result text: "permission denied" | 2016-04-20 07:57:03

HD Request # 7 | Error downloading historical Intraday data for FDAX0616-EUREX. Error downloading historical Tick data. Error: permission denied | 2016-04-20 07:57:42

You need to contact your broker and have them authorize the EUREX exchange on your Rithmic account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing