Support Board
Date/Time: Sun, 19 Jan 2025 15:06:56 +0000
Post From: Why have LMAX charged me an API inactivity fee when my connection to LMAX is through SC?
| [2016-04-16 19:39:46] |
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This is extremely concerning. We are contacting LMAX about this now. You are not using the FIX connection so you should have no fees. This is only common sense and this is why we said there are no monthly fees. We may be liable for the cost of that connection if there is insufficient trading volume. So we may have to pay the 300 USD a month until the monthly minimum trading volume has been met. It is our impression now that the monthly minimum is still not being met. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |