Support Board
Date/Time: Wed, 19 Mar 2025 07:57:30 +0000
Post From: RCF:KC Spreads
| [2016-04-08 00:57:21] |
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The reason for the inaccurate prices, spikes that you see, has been determined and we will be cleaning up the data over the next few hours. It has to do with the confusing data format of the prices from the data feed. Really it is completely wrong how the data is transmitted and this should not be considered an acceptable format. For example -22 needs to be converted to -20025. The 2 at the end is 2/8 of a cent After this is done you will need to re-download the data in the chart with Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-08 00:58:05
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