Support Board
Date/Time: Mon, 25 Nov 2024 20:31:07 +0000
Post From: LMAX Trading through Central FIX Connection with No Monthly Fees
| [2016-03-29 08:53:20] |
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Correction: We are told we have to restart the FIX session for this to go into effect. We have now done that. After the restart we saw externally entered open orders from one of you that got canceled. Account number ending with 9986. These appear to be on the mini DAX. We have asked LMAX if their system cancels orders on a restart of the FIX session. It is not supposed to do that. Please check your account immediately. Unless these orders were not working in which case we were seeing the wrong status on them and that would be concerning as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-29 08:55:37
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