Support Board
Date/Time: Fri, 27 Dec 2024 17:13:42 +0000
Post From: Downloading historical data charts
| [2016-03-24 02:26:52] |
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We apologize we realize you did give us an order number and we were able to locate the symbol. Here is the relevant line in the Trade Activity Log for that: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderStatus OrderType FillPrice Price Quantity PositionQuantity BuySell Price2 FilledQuantity TradeAccount OpenClose ParentInternalOrderID FillExecutionServiceID Order 2016-03-22 14:16:06.176 AAPL-OPT-20160324-107-P-SMART-100-USD IB open order update 60403 9228 Error Market 13 -5 Buy DU273679 Close The order was rejected but we are not certain why. The reason might have been given in the Trade Service Log but we did not look at that. In any case you need to ask Interactive Brokers about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |