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Date/Time: Fri, 27 Dec 2024 17:21:16 +0000



Post From: Downloading historical data charts

[2016-03-23 19:13:37]
Sierra Chart Engineering - Posts: 104368
We have insufficient information!

Once again, we need every single piece of information requested here:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLogAnalysis.php#SupportAssistedTradeActivityLogAnalysis

And we do not need to see the Trade Service Log. This was not requested and has been deleted.

You cannot make this impossible for us. You need to give us the information for us to answer the question otherwise we cannot help. We are not going to go through the necessary massive extraordinary effort to try to figure this out when we have no idea even where to begin. You cannot just throw information at us and expect us to figure this out. We have no idea even where to look or what to look for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing