Support Board
Date/Time: Sat, 23 Nov 2024 14:10:26 +0000
Post From: Connection Timeout Issue
| [2013-07-10 12:21:10] |
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Sierra Chart does automatically reconnect (if enabled) if the connection is lost unless the remote service tells us not to reconnect. This last part is the case here. To confirm that Sierra Chart is set to reconnect make sure Global Settings >> Data/Trade Service Settings >> Reconnect On Failure is enabled. We have had discussion with TransAct about this, and for the time being , you need to be present and manually reconnect by selecting File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |