Support Board
Date/Time: Fri, 27 Dec 2024 18:53:16 +0000
Post From: SC displaying wrong orders direction during live trading
| [2016-03-11 21:11:56] |
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When we said the description of the problem in the beginning was not correct, we just did not understand it from the description. We were not being critical of this. Because we also know that you did provide a lengthy video. And in any case, it is always the Trade Activity Log is what we need to see for any kind of trading related issue. If we require a video, we will ask for that but that would be unlikely. We have certain standardized procedures for looking at things. It is always critical that our standard procedures are followed. We cannot deviate from those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-11 21:12:30
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