Support Board
Date/Time: Fri, 27 Dec 2024 18:30:41 +0000
Post From: User Email
| [2016-03-11 03:46:35] |
| |
|
Our understanding is that TransAct is working on solving this problem. They will be switching over our historical data servers over to their new price feed which does not drop data. We expect them to do this tomorrow. Later this evening we will also be rebuilding the historical data over last three months from a known good source. The users should re-download the data in the chart following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |