Support Board
Date/Time: Fri, 27 Dec 2024 18:21:18 +0000
Post From: Data feed for Gold Futures
| [2016-03-02 18:34:50] |
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This is the relevant error message: Symbol Error - GGCJ6 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2016-03-01 08:08:14 Refer to the documentation here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#DataFeedNotEntitled We also see a lot of lines in the log like this: Paused 13.0X: ESh6 10.00 Range #12 | Reloading chart. | 2016-03-02 10:53:58 Chart #4 has tagged chart #1 for full recalculation. Chartbook: ESH6-Prod.cht | 2016-03-02 10:55:12 https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.3 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |