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Date/Time: Fri, 27 Dec 2024 18:51:12 +0000



Post From: no live data

[2016-02-26 14:17:58]
User59157 - Posts: 5
Hi I just restarted sierra chart with sc forex data after a couple of months away. I've never had any problems before, but there are no live updates of prices. I can load intraday data up to the minute but then there is no more data update after that. if I delete and download data it will give me data up to the present time but then no more updates. please could you advise me what's wrong.
as a side I initially paid for package 1 but when I saw the problem I figured package 1 was end of day prices so I upgraded to package 3. but still the same problem.
and previous to using sc forex data a few months ago I was using data from CTS as I was trading with topsteptrader. I don't know if this may have caused some problems. obviously I went into global setting and changed the trade/data settings to sc forex from CTS
hope you can help

thanks

daniel