Support Board
Date/Time: Sat, 28 Dec 2024 10:00:11 +0000
Post From: Two ticker symbols suddenly failing to download data; throwing error message
[2016-02-26 03:45:43] |
Sierra Chart Engineering - Posts: 104368 |
These are the relevant messages: Symbol Error - GLD is unknown, unavailable, or improperly formatted. The contract description specified for GLD is ambiguous. | 2016-02-25 21:34:39 Symbol Error - UST is unknown, unavailable, or improperly formatted. The contract description specified for UST is ambiguous. | 2016-02-25 21:34:39 Use a much more complete symbol specification that includes the exchange and the currency. Refer to: https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |