Support Board
Date/Time: Wed, 12 Mar 2025 01:40:30 +0000
Post From: Trade Log and Lost Trade.
| [2016-02-23 08:33:08] |
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We cannot know what was done to trigger the Flatten and Cancel operation but there are various ways it can be triggered. There is a keyboard shortcut, the menu command, and the Trade Window buttons for this. The first thing that happens is the canceling of the orders for the symbol and Trade Account which is shown by this line: Order 2016-02-18 11:00:09.613 CLH6-NYMEX Canceling all orders for Symbol and Account. Flatten/Reverse. 20147 19906950 Triggered Trail Stop 1 Sell 30.97 Open 104278 (This is the very first action that occurs when a flatten operation takes place). The next lines are all event triggered and there is no user intervention. Order 2016-02-18 11:00:09.614 CLH6-NYMEX Canceling all orders for Symbol and Account. Flatten/Reverse. 20147 19906950 Triggered Trail Stop 1 Sell 30.97 Pending Cancel 104278 1
Order 2016-02-18 11:00:09.615 CLH6-NYMEX CLH6-NYMEX #2 | User order entry. Flatten&Cancel | Last: 31.189999. Current Position quantity: 1 20150 Market 1 Sell Order Sent 104278 Close 1 This is why they occur very quickly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-23 08:33:30
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