Support Board
Date/Time: Wed, 02 Jul 2025 11:14:58 +0000
Post From: User Email
| [2016-02-19 05:35:26] |
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1. This is an indication that they have used the Interactive Scale Move feature to offset the default price scale position. They need to reset the scale by right clicking on the right side scale and selecting Reset Scale. For more information refer to: Chart Scale and Scale Adjusting: Interactive Scale Move - Move Scale Up and Down 2. Yes the data is downloaded from Sierra Chart servers. If they want to get more historical data they need to use the Continuous Futures Contract chart feature: Continuous Futures Contract Charts They may also need to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-19 05:35:56
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