Support Board
Date/Time: Tue, 14 Jan 2025 23:51:14 +0000
Post From: SC Disconnecting from CQG throughout the day - started with v 1369
| [2016-02-18 17:14:02] |
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We do not know why Sierra Chart is not listed on that CQG page. We are asking CQG about this now. The only other interfacing method to CQG is to use their outdated in process API COM-based component which we would never do. Our policy on that is stated here: Http://www.sierrachart.com/index.php?page=doc/helpdetails76.html The proper question is why does not CQG resolve the problem? It is not right to make this into a problem of Sierra Chart when it is a CQG problem. For the time being we recommend using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed This is not available to broker provided Sierra Chart accounts but it will be we expect next month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |