Login Page - Create Account

Support Board


Date/Time: Sat, 28 Dec 2024 10:41:45 +0000



Post From: Problems with ICE London Cocoa or ICE Robusta rollover logic

[2016-02-17 04:46:10]
Sierra Chart Engineering - Posts: 104368
Since these are commodity futures, we have set the date rollover rule to be 3 business days before the end of the contract month. They were set incorrectly before. The exchange rules cannot be used.

When using a volume-based rollover, the exact rollover will be determined at that time.

Update the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

You may need to re-download the missing data following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing