Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 15:45:25 +0000



Post From: Order positions not in sync with interactive brokers

[2016-02-10 04:06:11]
Sierra Chart Engineering - Posts: 104368
The Trade >> Trade Orders and Positions >> Positions tab does indicate the current positions from TWS.

If that is not correct, then you need to ask Interactive Brokers about what you are seeing. This is what the documentation says.

I don't understand why sierra chart doesn't have a solution to just reset the position, then retrieve position from IB.

There is nothing to reset and the positions that you see are exactly what TWS is providing. If this does not make sense, then where are you seeing the Position that does not look correct? Give us a screenshot of that, and then also give us a screenshot of what you see on the Positions tab. They will match unless you are using the Order Fill Calculated Position.

None of this is hard and there should not be a problem unless TWS is not providing Position data, which in some cases it will not.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing