Support Board
Date/Time: Sat, 28 Dec 2024 23:52:58 +0000
Post From: Having trouble connecting this morning
| [2016-02-08 19:03:16] |
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Regarding post #1 we see this: GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:40 That is the reason for the connection problem at that time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |