Support Board
Date/Time: Sun, 29 Dec 2024 00:33:05 +0000
Post From: Having trouble connecting this morning
| [2016-02-08 13:44:08] |
| todds - Posts: 64 |
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Software version: 1354 | 2016-02-08 05:29:18 Uses New Spreadsheets | 2016-02-08 05:29:18 Usage end date: 2016-02-21 | 2016-02-08 05:29:18 Enabled for: Advanced Features. | 2016-02-08 05:29:18 Enabled for: Advanced Features 2. | 2016-02-08 05:29:18 Enabled for: Sierra Chart Historical Data Service. | 2016-02-08 05:29:18 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-02-08 05:29:18 Enabled for: INDEXES_DATA_BARCHART | 2016-02-08 05:29:18 Enabled for: CME (Trading Account Required) | 2016-02-08 05:29:18 Enabled for: CBOT (Trading Account Required) | 2016-02-08 05:29:18 Enabled for: COMEX (Trading Account Required) | 2016-02-08 05:29:18 Enabled for: NYMEX (Trading Account Required) | 2016-02-08 05:29:18 Received 1 data feed usernames. | 2016-02-08 05:29:18 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-08 05:29:18 Current selected Data/Trading service: GAIN Capital/OEC | 2016-02-08 05:29:18 Chart Update Interval: 500 | 2016-02-08 05:29:18 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-08 05:29:18 2016-02-08 05:29:18 Local computer time | 2016-02-08 05:29:18 2016-02-08 13:29:18 Local computer time in UTC | 2016-02-08 05:29:18 2016-02-08 05:29:18 Local computer time in SC Time Zone | 2016-02-08 05:29:18 2016-02-08 13:29:15 Server time in UTC | 2016-02-08 05:29:18 Local computer UTC time and Server UTC time difference: 4 seconds. | 2016-02-08 05:29:18 Program path: C:\SierraChart\ | 2016-02-08 05:29:18 Data Files path: C:\SierraChart\Data\ | 2016-02-08 05:29:18 OS Version Number: 6.2 | 2016-02-08 05:29:18 Locale Information: C | 2016-02-08 05:29:18 Checking for new symbol settings for oec | 2016-02-08 05:29:18 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-08 05:29:18 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-02-08 05:29:19 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-02-08 05:29:19 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-02-08 05:29:19 Symbol settings are up-to-date for oec | 2016-02-08 05:29:19 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:35 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:35 GainCapital FIX Trading socket (231) | Connected. | 2016-02-08 05:35:35 GainCapital FIX Trading socket (231) | Starting TLS 1.2 connection. | 2016-02-08 05:35:35 GainCapital FIX Trading socket (231) | SSL connection established. | 2016-02-08 05:35:35 GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:35 GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:36 GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:36 GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:36 GainCapital FAST Data socket (232) | Connected. | 2016-02-08 05:35:36 GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:36 GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:36 GAIN Capital/OEC | Connected to data and trading server. | 2016-02-08 05:35:36 Socket (230) | Shutdown and closed. | 2016-02-08 05:35:36 SC Exchange Data | Disconnected from the server. | 2016-02-08 05:35:36 Mapping YMH6 to YMH16. Service code: cbot | 2016-02-08 05:35:36 SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-08 05:35:36 SC Exchange Data | Using username 0 | 2016-02-08 05:35:36 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-02-08 05:35:36 Mapping GGCG6 to GCG16. Service code: comex | 2016-02-08 05:35:36 SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-08 05:35:36 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-08 05:35:36 GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:36 GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:36 GainCapital FIX Trading socket (231) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:36 GainCapital FIX Trading socket (231) | SSL has been shut down. | 2016-02-08 05:35:36 GainCapital FIX Trading socket (231) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:36 GainCapital FIX Trading socket (231) | Shutdown and closed. | 2016-02-08 05:35:36 Connection to the external service has been lost. | 2016-02-08 05:35:36 GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:36 Socket (233) | Connected. | 2016-02-08 05:35:36 SC Exchange Data | Connected to server. | 2016-02-08 05:35:36 SC Exchange Data | Sending Encoding Request to server | 2016-02-08 05:35:36 GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:36 GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:36 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:36 GainCapital FAST Data socket (232) | Closed. No error. | 2016-02-08 05:35:36 GainCapital FAST Data socket (232) | Shutdown and closed. | 2016-02-08 05:35:36 GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:36 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:36 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-08 05:35:36 SC Exchange Data | Sending logon request message. | 2016-02-08 05:35:36 SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-08 05:35:36 SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-08 05:35:36 SC Exchange Data | Successfully connected. | 2016-02-08 05:35:36 SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-08 05:35:36 SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-08 05:35:36 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:39 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:39 GainCapital FIX Trading socket (234) | Connected. | 2016-02-08 05:35:39 GainCapital FIX Trading socket (234) | Starting TLS 1.2 connection. | 2016-02-08 05:35:39 GainCapital FIX Trading socket (234) | SSL connection established. | 2016-02-08 05:35:39 GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:39 GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:39 GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:39 GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:39 GainCapital FAST Data socket (235) | Connected. | 2016-02-08 05:35:40 GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:40 GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:40 GAIN Capital/OEC | Connected to data and trading server. | 2016-02-08 05:35:40 Socket (233) | Shutdown and closed. | 2016-02-08 05:35:40 SC Exchange Data | Disconnected from the server. | 2016-02-08 05:35:40 Mapping YMH6 to YMH16. Service code: cbot | 2016-02-08 05:35:40 SC Exchange Data | Starting real-time market data updates for: YMH16. ID: 1 | 2016-02-08 05:35:40 SC Exchange Data | Using username 0 | 2016-02-08 05:35:40 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-02-08 05:35:40 Mapping GGCG6 to GCG16. Service code: comex | 2016-02-08 05:35:40 SC Exchange Data | Starting real-time market data updates for: GCG16. ID: 2 | 2016-02-08 05:35:40 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-02-08 05:35:40 GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:40 GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:40 GainCapital FIX Trading socket (234) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:40 GainCapital FIX Trading socket (234) | SSL has been shut down. | 2016-02-08 05:35:40 GainCapital FIX Trading socket (234) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:40 GainCapital FIX Trading socket (234) | Shutdown and closed. | 2016-02-08 05:35:40 Connection to the external service has been lost. | 2016-02-08 05:35:40 GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:40 Socket (236) | Connected. | 2016-02-08 05:35:40 SC Exchange Data | Connected to server. | 2016-02-08 05:35:40 SC Exchange Data | Sending Encoding Request to server | 2016-02-08 05:35:40 GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:40 GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:40 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:40 SC Exchange Data | Setting DTC Encoding to Binary VLS | 2016-02-08 05:35:40 SC Exchange Data | Sending logon request message. | 2016-02-08 05:35:40 GainCapital FAST Data socket (235) | Closed. No error. | 2016-02-08 05:35:40 GainCapital FAST Data socket (235) | Shutdown and closed. | 2016-02-08 05:35:40 GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:40 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:40 SC Exchange Data | Server Name: SC Real-Time Server. | 2016-02-08 05:35:40 SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-02-08 05:35:40 SC Exchange Data | Successfully connected. | 2016-02-08 05:35:40 SC Exchange Data | Restarting real-time data updates for symbol: GGCG6 -> GCG16 | 2016-02-08 05:35:40 SC Exchange Data | Restarting real-time data updates for symbol: YMH6 -> YMH16 | 2016-02-08 05:35:40 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:43 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:43 GainCapital FIX Trading socket (237) | Connected. | 2016-02-08 05:35:43 GainCapital FIX Trading socket (237) | Starting TLS 1.2 connection. | 2016-02-08 05:35:43 GainCapital FIX Trading socket (237) | SSL connection established. | 2016-02-08 05:35:43 GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:43 GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:43 GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:43 GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:43 GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-02-08 05:35:43 GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:43 GainCapital FIX Trading socket (237) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:43 GainCapital FIX Trading socket (237) | SSL has been shut down. | 2016-02-08 05:35:43 GainCapital FIX Trading socket (237) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:43 GainCapital FIX Trading socket (237) | Shutdown and closed. | 2016-02-08 05:35:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-08 05:35:44 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-08 05:35:44 GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:44 GainCapital FAST Data socket (238) | Connected. | 2016-02-08 05:35:44 GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:44 GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:44 GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:44 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:44 GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:44 GainCapital FAST Data socket (238) | Closed. No error. | 2016-02-08 05:35:44 GainCapital FAST Data socket (238) | Shutdown and closed. | 2016-02-08 05:35:44 GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:44 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:44 GAIN Capital/OEC | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-02-08 05:35:47 GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:47 GainCapital FIX Trading socket (239) | Connected. | 2016-02-08 05:35:47 GainCapital FIX Trading socket (239) | Starting TLS 1.2 connection. | 2016-02-08 05:35:47 GainCapital FIX Trading socket (239) | SSL connection established. | 2016-02-08 05:35:47 GainCapital FIX Trading: Sending the Logon message. | 2016-02-08 05:35:47 GainCapital FIX Trading | Connected to trading server. | 2016-02-08 05:35:47 GAIN Capital/OEC | Connecting to market data server prod.openecry.com:9301. | 2016-02-08 05:35:47 GainCapital FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2016-02-08 05:35:47 GainCapital FIX Trading: Received a Logout message. | 2016-02-08 05:35:47 GainCapital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-02-08 05:35:47 GainCapital FIX Trading socket (239) | SSL shutdown indicates not able to send 'close notify'. | 2016-02-08 05:35:47 GainCapital FIX Trading socket (239) | SSL has been shut down. | 2016-02-08 05:35:47 GainCapital FIX Trading socket (239) | SSL object has been freed. SSL state is now disconnected. | 2016-02-08 05:35:47 GainCapital FIX Trading socket (239) | Shutdown and closed. | 2016-02-08 05:35:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-08 05:35:47 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-08 05:35:47 GAIN Capital/OEC | Disconnected from the trading server. | 2016-02-08 05:35:47 GainCapital FAST Data socket (240) | Connected. | 2016-02-08 05:35:47 GainCapital FAST Data: Sending the Hello message. | 2016-02-08 05:35:47 GainCapital FAST Data: Sending a Logout message. | 2016-02-08 05:35:47 GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:47 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-08 05:35:47 GainCapital FAST Data: Sending the Logon message. | 2016-02-08 05:35:47 GainCapital FAST Data socket (240) | Closed. No error. | 2016-02-08 05:35:47 GainCapital FAST Data socket (240) | Shutdown and closed. | 2016-02-08 05:35:47 GainCapital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2016-02-08 05:35:47 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-02-08 05:35:47 File >> Disconnect selected. | 2016-02-08 05:35:49 Socket (236) | Shutdown and closed. | 2016-02-08 05:35:49 SC Exchange Data | Disconnected from the server. | 2016-02-08 05:35:49 GAIN Capital/OEC | Disconnected. | 2016-02-08 05:35:49 Date Time Of Last Edit: 2016-02-08 19:00:50
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