Support Board
Date/Time: Sun, 29 Dec 2024 17:25:50 +0000
Post From: error messages
| [2016-02-01 18:42:00] |
| |
|
All we can say is there is a connectivity problem to TD Ameritrade from your system: HTTPS connection to apis.tdameritrade.com:443 (5) | Error sending data. SSL error: 5. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2016-02-01 07:51:32 * HTTPS connection to apis.tdameritrade.com:443 (90) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-02-01 08:19:41 These error messages are occurring every 5 to 10 minutes. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Instead of TD Ameritrade, consider using one of the other supported futures trading services: https://www.sierrachart.com/index.php?page=doc/Data.php#Services We cannot do anything to solve this problem. So if this is an ongoing issue you are going to have to move away from TD Ameritrade. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |