Support Board
Date/Time: Fri, 27 Dec 2024 18:35:13 +0000
Post From: Missing intra day tick data
| [2016-01-29 08:13:17] |
| |
|
OK hundreds or thousands is considered unacceptable. As we have looked into this some more, now the problem is quite apparent. Here is the chart from the Sierra Chart Exchange Data Feed: http://www.sierrachart.com/image.php?l=1454054059675.png This matches IQ Feed: http://www.sierrachart.com/image.php?l=1454055128117.png The fact is that CQG has had some really serious problems with their Web API data feed. This is what Sierra Chart is using and this is clearly the source of the problem. This has been persistent problem since the beginning. Every day now we are seeing problem reports with the CQG data feed. There is also a small inconsistency with the CQG historical data among our servers due to how they are configured. This is the reason for the small inconsistencies you are seeing after a re-download of the data. We are going to solve that this morning and make all of them consistent going forward. This is easy. But that is not going to solve the underlying CQG data issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-29 08:19:42
|