Support Board
Date/Time: Tue, 31 Dec 2024 23:49:53 +0000
Post From: Loosing Connection at NY CASH OPEN
| [2016-01-25 15:50:00] |
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These are the relevant messages: CQG WebAPI | Websocket received OpCode Close. Received status code: 1000 | 2016-01-25 16:34:03 CQG FIX Trading | Websocket closed. | 2016-01-25 16:34:03 Connection to the external service has been lost. | 2016-01-25 16:34:03 CQG WebAPI websocket (5) | SSL has been shut down. | 2016-01-25 16:34:03 CQG WebAPI websocket (5) | SSL object has been freed. SSL state is now disconnected. | 2016-01-25 16:34:03 CQG WebAPI websocket (5) | Shutdown and closed. | 2016-01-25 16:34:03 CQG WebAPI | Network socket for websocket has been closed by remote side. | 2016-01-25 16:34:03 What happened is the CQG server closed the connection. You may want to set Global Settings >> Data/Trade Service Settings >> Allow Server to Drop Data to True. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |