Support Board
Date/Time: Thu, 13 Feb 2025 17:11:29 +0000
Post From: IB data query error
| [2016-01-12 18:21:03] |
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This is very unusual. There is also this message: Message from IB: Error reading request:Message type 5. Unable to parse data. java.lang.NumberFormatException: For input string: "FUT". IB Error Code: 320. Request ID: 5. | 2016-01-12 18:56:55
Contact Interactive Brokers about this. We have not had anyone with a problem like this, and it is far from clear to us what the issue is. Interactive Brokers will need the log files. More information about that is documented here: Interactive Brokers Trading Service: Procedure for Providing TWS Log Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |