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Date/Time: Thu, 31 Oct 2024 12:18:50 +0000



Post From: F.US.TFEH16 isn't backfilling

[2016-01-07 21:45:22]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message:

HD Request # 15 | Error downloading historical Intraday data for F.US.TFEH16. Time and sales data for instrument F.US.TFE (corresponding to ID = 2) is not allowed. | 2016-01-07 22:23:41
This indicates the Symbol Settings are not correct for this symbol on your side.


Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps


When that is done follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-07 21:45:59