Support Board

Date/Time: Thu, 31 Oct 2024 12:18:50 +0000

Post From: F.US.TFEH16 isn't backfilling

[2016-01-07 21:45:22] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message: HD Request # 15 \| Error downloading historical Intraday data for F.US.TFEH16. Time and sales data for instrument F.US.TFE (corresponding to ID = 2) is not allowed. \| 2016-01-07 22:23:41 This indicates the Symbol Settings are not correct for this symbol on your side. Follow the instructions here to update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps When that is done follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-07 21:45:59