Support Board
Date/Time: Sat, 28 Dec 2024 08:24:50 +0000
Post From: Can not stay stay connected.
| [2016-01-05 15:53:35] |
| User428971 - Posts: 26 |
|
Hello, well yesterday afternoon and evening it seemed to be working. And also it was working before 9:30 this morning. But now for the last hour or so I am not able to get any live data. Everything loads. Charts have candles but no live data and the Dom is empty and price does not move... I have tried to disconnect and reconnect. And I tried a few times to close the whole program and start over but still no live data. Oh great.. I have an update as I am writing this message. On my second monitor off to the side I have a trading Dom open and all of a sudden, just now, after being open for about 10 minutes filled in the data and price is live... sooo I don't know. It's working but not sure for how long. Here is my log. Thank you. Software version: 1346 | 2016-01-05 10:33:15 Uses New Spreadsheets | 2016-01-05 10:33:15 Usage end date: 2016-02-01 | 2016-01-05 10:33:15 Enabled for: Advanced Features. | 2016-01-05 10:33:15 Enabled for: Sierra Chart Historical Data Service. | 2016-01-05 10:33:15 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-01-05 10:33:15 Current selected Data/Trading service: CQG FIX Trading | 2016-01-05 10:33:15 Chart Update Interval: 500 | 2016-01-05 10:33:15 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-01-05 10:33:15 2016-01-05 10:33:15 Local computer time | 2016-01-05 10:33:15 2016-01-05 15:33:15 Local computer time in UTC | 2016-01-05 10:33:15 2016-01-05 10:33:15 Local computer time in SC Time Zone | 2016-01-05 10:33:15 2016-01-05 15:33:15 Server time in UTC | 2016-01-05 10:33:15 Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-01-05 10:33:15 Program path: C:\SierraChart2\ | 2016-01-05 10:33:15 Data Files path: C:\SierraChart2\Data\ | 2016-01-05 10:33:15 OS Version Number: 6.2 | 2016-01-05 10:33:15 Locale Information: C | 2016-01-05 10:33:15 Checking for new symbol settings for cqg | 2016-01-05 10:33:15 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-01-05 10:33:15 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-01-05 10:33:15 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-01-05 10:33:15 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-01-05 10:33:16 Symbol settings are up-to-date for cqg | 2016-01-05 10:33:16 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-01-05 10:33:20 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2016-01-05 10:33:20 socket (4) | Connected. | 2016-01-05 10:33:20 CQG FIX: Sending the Logon message. | 2016-01-05 10:33:20 CQG FIX Trading | Connected to trading server. | 2016-01-05 10:33:20 CQG FIX Trading | Connecting to market data server api.cqg.com | 2016-01-05 10:33:20 CQG WebAPI | Connecting to websocket server. | 2016-01-05 10:33:20 CQG FIX - FCM name: Ironbeam | 2016-01-05 10:33:20 CQG WebAPI websocket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2016-01-05 10:33:20 CQG WebAPI websocket (5) | Connected. | 2016-01-05 10:33:20 CQG WebAPI websocket (5) | Starting SSL 3/2 connection. | 2016-01-05 10:33:20 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-01-05 10:33:21 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-01-05 10:33:21 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-01-05 10:33:21 CQG WebAPI websocket (5) | SSL connection established. | 2016-01-05 10:33:21 CQG WebAPI | Opening websocket. | 2016-01-05 10:33:21 CQG WebAPI | Sending websocket handshake. | 2016-01-05 10:33:21 CQG WebAPI | Received websocket handshake acknowledgment. | 2016-01-05 10:33:21 CQG WebAPI | Web socket state is now open. | 2016-01-05 10:33:21 CQG FIX Trading | Websocket connected. | 2016-01-05 10:33:21 CQG FIX Trading | Sending market data logon message. | 2016-01-05 10:33:21 CQG FIX Trading | Logon successful. Session Token = a888hq90YFt5qM3gf74lXhYWMTenwQdXe+bARRXcUSg | 2016-01-05 10:33:21 CQG FIX Trading | Connected to data and trading server. | 2016-01-05 10:33:21 CQG FIX Trading | Starting real-time market data updates for: F.US.CA6H16. ID: 1 | 2016-01-05 10:34:51 CQG FIX Trading | Sending symbol resolution request for F.US.CA6H16. ID: 586778 | 2016-01-05 10:34:51 HD Request # 2 | Downloading Historical Daily chart data for F.US.CA6H16. Starting date: 2016-01-04. Service: cqg | 2016-01-05 10:34:51 HD Request # 2 | Requesting historical Daily data for D6H16 starting at 2016-01-03 | 2016-01-05 10:34:51 Intraday data recording state for symbol F.US.CA6H16 is set to download 'Pending'. | 2016-01-05 10:34:51 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2016-01-05 10:34:51 HD Request # 3 | Downloading Intraday chart data for F.US.CA6H16 to the file F.US.CA6H16.scid. Service: cqg | 2016-01-05 10:34:51 HD Request # 3 | Download start Date-Time: 2016-01-05 10:28:24.000 | 2016-01-05 10:34:51 HD Request # 3 | Using server: ds5.sierracharts.com port 10149 | 2016-01-05 10:34:51 CQG FIX Trading | Received symbol resolution report for symbol F.US.CA6H16. Request ID: 586778. Contract ID: 1. | 2016-01-05 10:34:51 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-01-05 10:34:51 CQG FIX Trading | Requesting market data for F.US.CA6H16 | 2016-01-05 10:34:51 HTTP connection to ds01.ddfplus.com:80 (6) | Connected. | 2016-01-05 10:34:51 Socket (7) | Connected. | 2016-01-05 10:34:51 HD Request # 3 | Sending historical data logon request message. | 2016-01-05 10:34:51 Requesting market depth updates for: F.US.CA6H16 if supported. | 2016-01-05 10:34:51 CQG FIX Trading | Requesting market data including full depth for F.US.CA6H16 | 2016-01-05 10:34:51 HD Request # 2 | Receiving historical Daily data for F.US.CA6H16 starting at 2016-01-04 | 2016-01-05 10:34:51 Writing historical Daily data for F.US.CA6H16 to the file F.US.CA6H16.dly | 2016-01-05 10:34:51 HD Request # 2 | Received 2 records from 2016-01-04 00:00:00 to 2016-01-05 00:00:00 (2.0 days) and wrote 2 records for F.US.CA6H16 | 2016-01-05 10:34:51 HD Request # 2 | Daily download COMPLETE for F.US.CA6H16. Completion time: 0s. Unique request ID: 1 | 2016-01-05 10:34:51 Removed historical data download ID 1 | 2016-01-05 10:34:51 F.US.CA6H16 Daily #1 | Reloading chart. | 2016-01-05 10:34:51 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-01-05 10:28:24. Record interval: 1. Symbol: F.US.CA6H16 | 2016-01-05 10:34:51 HD Request # 3 | Decompressing data. | 2016-01-05 10:34:51 HD Request # 3 | Receiving Intraday data for F.US.CA6H16 starting at 2016-01-05 10:28:24 | 2016-01-05 10:34:51 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-01-05 10:28:24 | 2016-01-05 10:34:51 Socket (7) | Shutdown and closed. | 2016-01-05 10:34:51 The network socket for historical data has been closed. | 2016-01-05 10:34:51 HD Request # 3 | Received 90 records from 2016-01-05 10:28:24 to 2016-01-05 10:34:48 (6.4 minutes) and wrote 90 records for F.US.CA6H16 | 2016-01-05 10:34:51 HD Request # 3 | Intraday download COMPLETE for F.US.CA6H16. Completion time: 0s. Unique request ID: 2 | 2016-01-05 10:34:51 Removed historical data download ID 2 | 2016-01-05 10:34:51 Real-time Intraday chart data file updates started for F.US.CA6H16 | 2016-01-05 10:34:51 F.US.CA6H16 Weekly #23 | Reloading chart. | 2016-01-05 10:34:52 HTTP connection to ds01.ddfplus.com:80 (6) | Closed. No error. | 2016-01-05 10:35:56 HTTP connection to ds01.ddfplus.com:80 (6) | Shutdown and closed. | 2016-01-05 10:35:56 F.US.CA6H16 Daily #1 | Reloading chart. | 2016-01-05 10:48:10 F.US.CA6H16 Weekly #23 | Reloading chart. | 2016-01-05 10:48:10 |