Support Board
Date/Time: Thu, 31 Oct 2024 12:14:42 +0000
Post From: Continued problems with IB and futures contracts
| [2016-01-04 23:44:54] |
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We are not seeing any problems with the request or the response for Trade Positions data. Therefore, you need to ask Interactive Brokers why it is when the Position changes for a particular symbol, there is not an automatic update being sent to the connected client, in this case Sierra Chart. From what we can see, the update is not being sent. Or the Position Quantity is 0 in which case you will not see it displayed since that position line would get removed from the list. They will need to see the log files: Interactive Brokers Trading Service: Procedure for Providing TWS Log Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |