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Date/Time: Sat, 28 Dec 2024 09:07:07 +0000



Post From: Trade log issue opening order

[2016-01-04 20:05:47]
Sierra Chart Engineering - Posts: 104368
In response to post # 6, you need to analyze this problem through the Trade Activity Log:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA

For help with the problem of the chart not updating, refer to help topic 3:
http://www.sierrachart.com/index.php?page=doc/helpdetails3.html

Understand you are going to have a lot of problems with Interactive Brokers market data.

Any further help you require in this regard is going to be chargeable at 75 USD per hour. We will require a payment to your Additional Services Balance. This is getting far too costly for us to help with. You are asking about problems with an external service and with your own programming issues.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-04 20:06:01