Support Board
Date/Time: Thu, 31 Oct 2024 12:17:59 +0000
Post From: Continued problems with IB and futures contracts
| [2016-01-04 19:03:57] |
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for the 2nd time that it was incorrect, the position line also disappeared.
This is the reason for the problem. When you see this happen, go to Trade >> Trade Orders and Positions >> Positions tab. Do you see the Position displayed there and is the symbol correct?We are aware of no outstanding problems unless the Interactive Brokers account has multiple subaccounts. But whether you would experience a problem or not, we have absolutely no idea. One user reported a problem but we do not know if others would. So it is not something that we would officially document especially being we have no understanding of why it is happening. Is there an issue of time and how long in a trade you are?
No.I am also worried that with Sierra trying to update trade positions every 4 seconds which is what I read in another posting, what happens in those seconds before it updates?
This is not the case. The Trade Position data is updated by Interactive Brokers as it changes unless your TWS account has multiple subaccounts. In that case, the Positions are updated when Sierra Chart receives a fill. The whole thing really is kind of silly that we have to go through such an effort.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-04 20:58:03
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