Support Board
Date/Time: Sat, 28 Dec 2024 08:17:16 +0000
Post From: Help logging in with new live account using CTS and TST
| [2016-01-04 18:36:49] |
| |
|
Understood. For future reference, these were the relevant messages: CTS FIX: Received a Logout message. Text = User does not have permission to access this application | 2016-01-04 08:22:50
CTS FIX: Contact your clearing firm and have them add the Sierra Chart application to your CTS T4 username. | 2016-01-04 08:22:50 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |