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Date/Time: Sat, 28 Dec 2024 08:47:08 +0000



Post From: platform trying to connect.

[2016-01-04 18:33:04]
Sierra Chart Engineering - Posts: 104368
Refer to our prior post. If you still need help we would need to get the Rithmic log file and send that over to Rithmic.

That is located in the Logs subfolder in the folder Sierra Chart is installed to. It can be privately attached. Here are instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing