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Date/Time: Sat, 28 Dec 2024 08:22:24 +0000



Post From: Can not stay stay connected.

[2016-01-04 18:24:30]
Sierra Chart Engineering - Posts: 104368
This is the relevant problem:

CQG WebAPI | Websocket received OpCode Close. Received status code: 1000 | 2016-01-04 10:18:34
CQG FIX Trading | Websocket closed. | 2016-01-04 10:18:34
Connection to the external service has been lost. | 2016-01-04 10:18:34

Considering you are only following a single symbol and this is happening frequently, it would be a CQG server problem. We had another report of someone having trouble with CQG. Are you still having a problem at the moment? If so we will contact CQG.

Reference:
CQG FIX Trading | Logon successful. Session Token = vmd9sMv/33aR80nGBzveTaiJEOcbmJIW1RuyzoyRF9s | 2016-01-04 10:17:31
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-04 18:25:52