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Date/Time: Thu, 31 Oct 2024 12:19:10 +0000



Post From: Auto trading SPY chart using SPY options

[2015-12-21 21:18:20]
Sierra Chart Engineering - Posts: 104368
This is the problem or part of the problem:

Trading Message from IB: Error validating request:-'rd' : cause - When the local symbol field is empty, please fill all option fields (right, strike, expiry). Error Code: 321. ServiceOrderID: 4. | 2015-12-21 14:09:54

In the next release, this error will be properly handled.

As we implemented support for that error, we can see just how disorderly the Interactive Brokers API with order communication is and why so many of the problems that exist with failed order communication do exist. Interactive Brokers is not the only one who does this, but it is one of the worst. We also see this a little with Rithmic.

Interactive Brokers needs to implement the DTC Protocol:
http://dtcprotocol.org/
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-21 21:19:10