Login Page - Create Account

Support Board


Date/Time: Fri, 27 Dec 2024 17:29:21 +0000



Post From: Order disappears

[2015-12-17 06:40:43]
User58159 - Posts: 62
Dear SC,

My long orders dissappeared few seconds after they have been sent to IB. Then, I could see the children orders (OCO), which dissapeared after the SL was hit.

Then a new shot order appeared (I did not do it), after a few seconds it switchet down by itself. So, please advice ..

Software version: 1332 | 2015-12-17 00:30:33
Uses New Spreadsheets | 2015-12-17 00:30:33
Usage end date: 2016-03-27 | 2015-12-17 00:30:33
Enabled for: Advanced Features. | 2015-12-17 00:30:33
Enabled for: Advanced Features 2. | 2015-12-17 00:30:33
Enabled for: Sierra Chart Historical Data Service. | 2015-12-17 00:30:33
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-12-17 00:30:33
Enabled for: INDEXES_DATA_BARCHART | 2015-12-17 00:30:33
Enabled for: CME (Trading Account Required) | 2015-12-17 00:30:33
Enabled for: CBOT (Trading Account Required) | 2015-12-17 00:30:33
Enabled for: COMEX (Trading Account Required) | 2015-12-17 00:30:33
Enabled for: NYMEX (Trading Account Required) | 2015-12-17 00:30:33
Received 1 data feed usernames. | 2015-12-17 00:30:33
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-12-17 00:30:33
Current selected Data/Trading service: Interactive Brokers | 2015-12-17 00:30:33
Chart Update Interval: 500 | 2015-12-17 00:30:33
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-12-17 00:30:33
2015-12-17 00:30:33 Local computer time | 2015-12-17 00:30:33
2015-12-17 06:30:33 Local computer time in UTC | 2015-12-17 00:30:33
2015-12-17 00:30:33 Local computer time in SC Time Zone | 2015-12-17 00:30:33
2015-12-17 06:30:33 Server time in UTC | 2015-12-17 00:30:33
Local computer UTC time and Server UTC time difference: 0 seconds. | 2015-12-17 00:30:33
Program path: C:\SierraChart_IB\ | 2015-12-17 00:30:33
Data Files path: C:\SierraChart_IB\Data\ | 2015-12-17 00:30:33
OS Version Number: 6.2 | 2015-12-17 00:30:33
Locale Information: C | 2015-12-17 00:30:33

Checking for new symbol settings for ib | 2015-12-17 00:30:33
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-12-17 00:30:33
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2015-12-17 00:30:33
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2015-12-17 00:30:33
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2015-12-17 00:30:33
Symbol settings are up-to-date for ib | 2015-12-17 00:30:34
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2015-12-17 00:30:39
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2015-12-17 00:30:39
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2015-12-17 00:30:39

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-12-17 00:34:20
Socket (5) | Connected. | 2015-12-17 00:34:20
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-12-17 00:34:20
Interactive Brokers | TWS server version: 76 | 2015-12-17 00:34:20
Interactive Brokers | Connected. Waiting for account information. | 2015-12-17 00:34:20
IB Account information received. | 2015-12-17 00:34:20
Interactive Brokers | Received 3 Trade Accounts from TWS. | 2015-12-17 00:34:20
Interactive Brokers | Connected to Live account. | 2015-12-17 00:34:20
Interactive Brokers | Year-Month last connected to Live account: 2015-12 | 2015-12-17 00:34:20
Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U112* | 2015-12-17 00:34:20
Interactive Brokers | Connected to data and trading server. | 2015-12-17 00:34:20
Mapping NQ-201509-GLOBEX to NQU15. Service code: cme | 2015-12-17 00:34:20
SC Exchange Data | Starting real-time market data updates for: NQU15. ID: 1 | 2015-12-17 00:34:20
Using username 0 | 2015-12-17 00:34:20
SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2015-12-17 00:34:20
Mapping YM-201509-ECBOT to YMU15. Service code: cbot | 2015-12-17 00:34:20
SC Exchange Data | Starting real-time market data updates for: YMU15. ID: 2 | 2015-12-17 00:34:20
Mapping ES-201509-GLOBEX to ESU15. Service code: cme | 2015-12-17 00:34:20
SC Exchange Data | Starting real-time market data updates for: ESU15. ID: 3 | 2015-12-17 00:34:20
Mapping EMD-201509-GLOBEX to EMDU15. Service code: cme | 2015-12-17 00:34:20
SC Exchange Data | Starting real-time market data updates for: EMDU15. ID: 4 | 2015-12-17 00:34:20
Next valid order ID: 4087 | 2015-12-17 00:34:20
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2015-12-17 00:34:20
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-12-17 00:34:20
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-12-17 00:34:20
Next valid order ID: 4087 | 2015-12-17 00:34:20
IB Account information received. | 2015-12-17 00:34:20
Interactive Brokers | Received 3 Trade Accounts from TWS. | 2015-12-17 00:34:20
Interactive Brokers | Connected to Live account. | 2015-12-17 00:34:20
Interactive Brokers | Year-Month last connected to Live account: 2015-12 | 2015-12-17 00:34:20
Socket (6) | Connected. | 2015-12-17 00:34:20
SC Exchange Data | Connected to server. | 2015-12-17 00:34:20
SC Exchange Data | Setting DTC Encoding to Binary | 2015-12-17 00:34:20
SC Exchange Data | Sending logon request message. | 2015-12-17 00:34:20
Interactive Brokers | Received Trade Positions download end message for account U112* | 2015-12-17 00:34:20
Interactive Brokers | Stopping automatic Trade Position updates for account: U112* | 2015-12-17 00:34:20
Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U113* | 2015-12-17 00:34:20
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2015-12-17 00:34:20
Interactive Brokers | Received Trade Positions download end message for account U113* | 2015-12-17 00:34:20
Interactive Brokers | Stopping automatic Trade Position updates for account: U113* | 2015-12-17 00:34:20
Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U889* | 2015-12-17 00:34:20
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2015-12-17 00:34:20
SC Exchange Data | Server Name: SC Realtime Server. | 2015-12-17 00:34:20
SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2015-12-17 00:34:20
SC Exchange Data | Successfully connected. | 2015-12-17 00:34:20
SC Exchange Data | Restarting real-time data updates for symbol: EMD-201509-GLOBEX -> EMDU15 | 2015-12-17 00:34:20
SC Exchange Data | Restarting real-time data updates for symbol: ES-201509-GLOBEX -> ESU15 | 2015-12-17 00:34:20
SC Exchange Data | Restarting real-time data updates for symbol: NQ-201509-GLOBEX -> NQU15 | 2015-12-17 00:34:20
SC Exchange Data | Restarting real-time data updates for symbol: YM-201509-ECBOT -> YMU15 | 2015-12-17 00:34:20
Real-time data for symbol EMD-201509-GLOBEX is currently unavailable. | 2015-12-17 00:34:20
Real-time data for symbol ES-201509-GLOBEX is currently unavailable. | 2015-12-17 00:34:20
Real-time data for symbol NQ-201509-GLOBEX is currently unavailable. | 2015-12-17 00:34:20
Real-time data for symbol YM-201509-ECBOT is currently unavailable. | 2015-12-17 00:34:20
Interactive Brokers | Received Trade Positions download end message for account U889* | 2015-12-17 00:34:21
Interactive Brokers | Stopping automatic Trade Position updates for account: U889* | 2015-12-17 00:34:21
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2015-12-17 00:34:21
Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U112* | 2015-12-17 00:34:25
Interactive Brokers | Received Open orders end message. | 2015-12-17 00:34:25
Interactive Brokers | Received Trade Positions download end message for account U112* | 2015-12-17 00:34:25
Interactive Brokers | Stopping automatic Trade Position updates for account: U112* | 2015-12-17 00:34:25
Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U113* | 2015-12-17 00:34:25
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2015-12-17 00:34:25
Interactive Brokers | Received Trade Positions download end message for account U113* | 2015-12-17 00:34:25
Interactive Brokers | Stopping automatic Trade Position updates for account: U113* | 2015-12-17 00:34:25
Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U889* | 2015-12-17 00:34:25
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2015-12-17 00:34:25
Interactive Brokers | Received Trade Positions download end message for account U889* | 2015-12-17 00:34:25
Interactive Brokers | Stopping automatic Trade Position updates for account: U889* | 2015-12-17 00:34:25
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2015-12-17 00:34:25