Support Board
Date/Time: Sat, 23 Nov 2024 10:49:52 +0000
Post From: Disconnection Problems
| [2013-06-26 18:24:30] |
| rwilliams1 - Posts: 346 |
|
Sierra Charts has recently begun disconnecting from my trading server every 10 minutes or so. I get a popup message in the log that says: "You have not placed an order within the last 10 days. The trading service you are using requires that you trade. | 2013-06-26 12:44:12 You are being disconnected from the server. | 2013-06-26 12:44:12 To reconnect to the server select 'File >> Connect to Data Feed'. | 2013-06-26 12:44:12 Trading functionality in Sierra Chart is accessed through the 'Trade' menu. Select 'Help >> Table of Contents >> Trading' for more information. | 2013-06-26 12:44:12 Disable Trade Simulation Mode by removing the checkmark from 'Trade >> Trade Simulation Mode On' | 2013-06-26 12:44:12" After receiving this message, I contacted my broker's tech support (Mirus Futures/Zenfire)and they said they have no trading minimums or restrictions and that I should contact Sierra Charts for support. This issue just started happening yesterday, and I have never had this issue previously. Your help is appreciated. |