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Date/Time: Thu, 26 Dec 2024 19:47:21 +0000



Post From: CQG Data Feed Outage Today

[2015-12-09 18:13:02]
Sierra Chart Engineering - Posts: 104368
Today there was a problem with the CQG data feed which lasted about 30 minutes. Maybe less.

This was due to a CQG server problem. CQG has resolved the problem.

For those of you, who cannot afford any kind of interruption like this, we highly recommend that you subscribe to the Sierra Chart Exchange Data Feed to use as the main data feed:
Sierra Chart Exchange Data Feed

It is only 38.25 USD per month which include CME futures data. This data feed will work along with the CQG connection you have for trading.

This way you will have access to both the CQG data feed and the Sierra Chart Exchange Data Feed. We definitely recommend using the Sierra Chart Data Feed as the primary data feed and in the unlikely event there is a problem with our data feed, you can always disable it and rely on the CQG data feed.

This way you will have 2 data feeds available. The CQG data feed and the Sierra Chart data feed. For some of you it may not be safe to rely just on a single data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-09 18:14:01