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Date/Time: Thu, 26 Dec 2024 16:24:14 +0000



Post From: Ameritrade, quotes delayed, not updating.

[2015-12-08 17:26:50]
Sierra Chart Engineering - Posts: 104368
The following 2 symbols have been tested and you can see the error messages from TD Ameritrade:

HD Request # 2 | Error downloading historical Intraday data for INDU-I-NYSE. Data acquisition failed for 1 of 1 requests.Error retrieving data. | 2015-12-08 12:21:24

HD Request # 5 | Error downloading historical Intraday data for $INDU. Data acquisition failed for 1 of 1 requests.Error retrieving data. | 2015-12-08 12:22:27

We do not see how it was possible that the symbols would have worked previously and not now. And as we said the first one is an Interactive Brokers symbol.

To be clear, these symbols are not going to work with TD Ameritrade. That is abundantly clear. TD Ameritrade does not provide data for them.

We have absolutely no idea whatsoever, how you were able to receive data for INDU-I-NYSE when using TD Ameritrade. It makes no sense whatsoever at any point in time.

Instead you will need to use the Sierra Chart Real-time and Historical Forex/CFD Data Service:
Sierra Chart Real Time and Historical Forex and CFD Data Service

You will want to use the symbol US30
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing