Support Board
Date/Time: Thu, 26 Dec 2024 17:36:59 +0000
Post From: Urgent: sierra chart data feed - not working for most instruments
| [2015-12-08 06:10:12] |
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We think we found the problem. This is from one of our programmers: It has to do with a change in the CME schedule which I did not see. One of the CBOT channels is running with the old templates and everything else is running with the new templates. A small change to the decode is needed to deal with this. Generally, we used the information from the template to decode, but you really need to use one piece of info from the message header instead to guarantee the correct lengths.
We are deploying an update at this moment to solve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-08 06:10:38
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