Support Board
Date/Time: Thu, 26 Dec 2024 18:10:41 +0000
Post From: NYMEX+COMEX - TOP OF BOOK QUOTES NOT UPDATING REAL TIME
[2015-12-08 03:38:07] |
Sierra Chart Engineering - Posts: 104368 |
As you can see, the information you have received from your broker and CQG clearly is incorrect: CQG FIX Trading | Market data subscription for F.US.GCEG16 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 6) are not allowed. | 2015-12-07 17:18:26 CQG FIX Trading | Market data subscription for F.US.CLEG16 was unsuccessful. Text: Real-time data for instrument F.US.CLE (corresponding to ID = 9) are not allowed. | 2015-12-07 17:18:26 CQG FIX Trading | Market data subscription for F.US.CLEF16 was unsuccessful. Text: Real-time data for instrument F.US.CLE (corresponding to ID = 10) are not allowed. | 2015-12-07 17:18:26 Refer to the documentation here about this: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges You can nearly be certain, with what you are describing, that the issue is going to be with the particular Data/Trading service you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-08 03:38:41
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