Support Board
Date/Time: Fri, 27 Dec 2024 07:21:25 +0000
Post From: Urgent: sierra chart data feed - not working for most instruments
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We have reset the connections to the CME market data feeds peer at all symbols should be working now we are patching the missing data. That will take about another 15 to 20 minutes. I am having the same problem with 1329. I am also getting messages that I am limited to one connection per username although I am normally authorized for two.
Restart Sierra Chart. If you still have the same problem, make sure you are not using the Sierra Chart Exchange Data Feed from more than two instances of Sierra Chart. If this is not the case, then start a new thread and post a copy of the Message Log. You may still see this message in the Message Log when Sierra Chart connects to the server, but on the second try, you should not get it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |