Support Board
Date/Time: Thu, 26 Dec 2024 16:13:30 +0000
Post From: update failure
| [2015-12-06 10:23:08] |
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The Task Manager screenshot showing 3 instances of SierraChartSetup.exe is the installer. It is not Sierra Chart itself. This is highly unusual. When the download of the installer is completed you are prompted to exit from Sierra Chart. When you press Yes, then do you see the installer window appear? We are trying to understand at what point this is failing. In the installer window, there is an option for "Microsoft Redistributable Package". Disable that option. Refer to the attached screenshot of the installer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-06 10:23:54
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 SierraChartInstaller.png / V - Attached On 2015-12-06 10:22:35 UTC - Size: 11.9 KB - 269 views |