Support Board

Date/Time: Thu, 26 Dec 2024 16:23:18 +0000

Post From: Chart frozen all the time

[2015-12-05 02:25:39] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We still do not have clear information about the CPU usage of Sierra Chart at the time you see this and the number of CPU cores on your system. It is not helpful for us to hear anything further without this information. The basic logic is, you can't rule out this is SC compatibility issue. This does not make sense for Sierra Chart because Sierra Chart is written to the Windows API. There is no system interaction from it which could be considered as potentially incompatible. Especially being it does not run with administrator rights, does not use CLR, ActiveX, the registry or any garbage like that. It is not a compatibility problem. It could not be. Something like that would not be even considered by us. Our only interest is if Sierra Chart is using a high amount of CPU usage momentarily for some unknown reason, and to determine what that reason is and how best to resolve that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-05 02:32:43