Support Board
Date/Time: Sun, 24 Nov 2024 04:56:47 +0000
Post From: Notice: Important Update for Interactive Brokers Users
| [2015-12-04 05:35:58] |
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Another issue that has arisen recently with Interactive Brokers is that the volume data for stocks was being sent by Interactive Brokers with higher values than previously. Probably multiplied by 100. In the past, volume data would be reported in hundreds, so the values were smaller. Versions of Sierra Chart prior to recent releases, used to multiply volume data for stocks by 100 to create actual volume numbers. So this volume multiplication was removed from recent releases but it now appears the Interactive Brokers is now sending volume data like previously with lower values (in hundreds). Therefore, we have added back the volume multiplier for US stocks. However, as this was being implemented there was an error where the volume data for non stock symbols was being multiplied instead of stocks. This was an issue possibly in 1334 and definitely 1335. This problem is now corrected in the latest revision of 1335. Update to the latest revision of 1335 by downloading the prerelease following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Where you see incorrect volume data in the chart, re-download the data by following these instructions: https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-07 08:39:42
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