Login Page - Create Account

Support Board


Date/Time: Thu, 26 Dec 2024 12:50:00 +0000



Post From: Crude. 10Yr, Gold Data - not updating real time

[2015-12-04 02:06:20]
Sierra Chart Engineering - Posts: 104368
These are the relevant error messages:

Market data subscription for F.US.CLEF16 was unsuccessful. Text: Real-time data for instrument F.US.CLE (corresponding to ID = 5) are not allowed. | 2015-12-03 20:47:43
Market data subscription for F.US.GCEG16 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 7) are not allowed. |

Refer to the documentation here about this:
http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#MarketDataAuthorizationsForSymbols

For the other symbol, refer to help topic 3:
http://www.sierrachart.com/index.php?page=doc/helpdetails3.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-04 02:07:14