Support Board
Date/Time: Thu, 26 Dec 2024 14:30:41 +0000
Post From: Serious DOM issues (orders dissapearing)
| [2015-12-03 17:40:41] |
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1. You have received notices about this when starting Sierra Chart in the System Notification Window. Here it is: Notice: Important Update for Interactive Brokers Users Do not disregard those notices. Older versions of Sierra Chart will be locked out for Interactive Brokers users in about two weeks. 2. This does not make sense. You are saying that Cancel All is seemingly canceling orders but then you are saying it is not. In any case, trading activity is logged in the Trade Activity Log: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA See what you can determine from that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |