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Date/Time: Thu, 16 Jan 2025 12:15:05 +0000



Post From: Regarding the volume problem with IB data again

[2013-03-20 20:16:43]
Sierra Chart Engineering - Posts: 104368

Why do you use Interactive Brokers with a problem like this and their inability to resolve it. It is unacceptable that Interactive Brokers cannot be told about this problem and they cannot take care of it. When it comes to trading futures there are more reliable solutions out there than Interactive Brokers, unless there is some very good reason why you need to use Interactive Brokers.

The solution to look at the start of the trading session, to know when to use a lower daily volume message, is unreliable for many reasons. We would never implement that.

The cause of this problem is described here:
http://www.sierrachart.com/index.php?l=doc/doc_ChartDataFiles.html#SimTradesMatchDailyVol

And we have a solution for this. We will just make what is described there an option. So you can turn that option off.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-03-20 20:17:40