Support Board
Date/Time: Thu, 26 Dec 2024 06:50:20 +0000
Post From: Can't connect to TopStep T4
| [2015-12-01 09:59:39] |
| |
|
This is the relevant error message: CTS FIX socket (6) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2015-12-01 07:34:31 Clearly the CTS T4 server is available so there is some connectivity problem between Sierra Chart and the CTS T4 server. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |