Support Board
Date/Time: Thu, 26 Dec 2024 03:22:56 +0000
Post From: Your opinion sought regarding apparent limitations of my Data/Trade Service
| [2015-11-27 17:45:46] |
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We are not going to provide help for this being in your case all of the historical data comes from Interactive Brokers since you are using Sierra Chart service package 1. Our policy on that is here: Interactive Brokers Trading Service: Support Policy Regarding Interactive Brokers Historical Data The proper solution to this is to change to Sierra Chart service package 3 and use the Sierra Chart Historical Data Service: Interactive Brokers Trading Service: Using Sierra Chart Historical Data Once you change to Sierra Chart service package 3, if you have a problem getting insufficient historical data, then we can help with that. We assume you are charting and trading US markets? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |